INSIGHTS
Organizing and coding qualitative outcomes
After observing a group of 25 citizen scientists and interviewing 4 of them, the most salient outcomes were all around how they were talking about heat data. I organized all of the key discussion points and quotes that I heard over the session to pull out two key insights.
The subjectivity of heat
Discussions around subjective heat were far more resonant and frequent than reflections on objecting temperature data. Even if a sensor said 80 degrees, the number could feel dramatically different depending on if you were, say, standing and waiting for the bus in direct sun versus sitting in the shade by a pond. We already had a system for more objective and scientific temperature data via the handheld sensors. What about the subjective experience?
Design Insight: Center the experience around the embodied or subjective heat experience rather than objective temperature.
The relationship between heat, our bodies, and our built environment
Participants talked a lot about how heat felt in their bodies, methods they use to feel more comfortable, and how elements of thier built environment effected that comfortability. Things like awnings, fire hydrants, fountains, or hot pavement gave additional experiential context to the numerical temperature and mapped to ways that community members could advocate for impactful changes to their environment.
Design Insight: Implement photo taking and free response capabilities