RESEARCH
DESIGN
COMPUTING
EDUCATION
building a relationship with local atlanta nonprofit
Between the years 2022 and 2024, I volunteered as a UX designer at a student run 501(c)3 called Bits of Good whose mission is building software to serve the needs of Atlanta nonprofits. In Spring of 2023, Angels Among Us Pet Rescue (AAU) reached out to us with the desire to improve their process for matching fosters and volunteers.
AAU’s previous matching pipeline consisted of a simple Facebook page where they posted pictures of dogs and allowed volunteers to comment who they were interested in fostering. This format of Facebook channels made the mass influx of dogs being posted incredibly overwhelming for volunteers, leading to poor matches and a stressful user experience for both volunteers and AAU admin.