RESEARCH
DESIGN
WEB EXPERIMENTS
EDUCATION
DURATIONFall 2022 (2 months)
TOOLS USEDFigma, Notion, Whimsical
Creating a flexible volunteer management system for the unique needs of the student run nonprofit, Bits of Good.
who is bits of good?
After completing their semester long design bootcamp, I joined the student run 501(c)3, Bits of Good, as a product designer in Fall 2022. The mission of Bits of Good (BoG) was to supporting local nonprofits through building them software at no cost. My very first project working with the organization was serving the organization itself, building a internal tool that could help our student run executive board manage the rapidly expanding organizations members year after year.
During the semester, I worked alongside another designer (and good friend of mine), Zeyna Abdulla, to conduct preliminary research, outline key features, and progress through designing lofi to hifi designs in figma. By the end of the semester, we were able to get a completed and deployed product to exec to polish and debut sometime in the near future.
key pain points
Because engineering was the department that was growing the quickest and largest, we found that focusing on their user goals first would provide a good starting point for an MVP. Therefore we hopped on a call with our two engineering directors to discuss current processes and pain points:
There were several separate locations where one could find member information, tech stack preferences, project history, etc across multiple platforms (airtable, Google sheets, notion) which made this information basically impossible to track across semesters.
If a member were to want to change any of their information in the existing system (like tech stack preference) it was a long process to hunt down a leadership representative to have them comb through the existing data and make that change.
Because there wasn’t a centralized location for member management regardless of department, there wasn’t a structure for exec members to communicate across departments about member performance which led to members performing poorly in one department then simply switching to another.