RESEARCH
DESIGN
COMPUTING
EDUCATION
key pain points
Because engineering was the department that was growing the quickest and largest, we found that focusing on their user goals first would provide a good starting point for an MVP. Therefore we hopped on a call with our two engineering directors to discuss current processes and pain points:
There were several separate locations where one could find member information, tech stack preferences, project history, etc across multiple platforms (airtable, Google sheets, notion) which made this information basically impossible to track across semesters.
If a member were to want to change any of their information in the existing system (like tech stack preference) it was a long process to hunt down a leadership representative to have them comb through the existing data and make that change.
Because there wasn’t a centralized location for member management regardless of department, there wasn’t a structure for exec members to communicate across departments about member performance which led to members performing poorly in one department then simply switching to another.